ALL ABOUT YOUR VISIT

So that you relaxed come to us.

Here you'll find all the important information about your visit to our practice—from scheduling appointments to costs and insurance, as well as frequently asked questions.

PER DOCTOLIB

Your appointment — easily online.

You can easily schedule appointments 24/7 through our online system, Doctolib.

Simply select the treatment area you want and an available time slot, and you'll receive an instant confirmation via email or text message.

When booking, please specify the correct reason for your treatment—this will allow us to schedule the appropriate time for you
For urgent appointments, please call us at 030 9160 3860 directly to
Please bring your insurance card and any X-rays you have to your first appointment
Please let us know if you need to cancel an appointment at least 48 hours in advance. In the event of a no-show or last-minute cancellation, a cancellation fee will be charged in accordance with § 615 of the German Civil Code (BGB).

People with Statutory Health Insurance (GKV)

As a patient covered by public health insurance, your health insurance provider covers the costs of medically necessary basic services. A fixed-subsidy system applies to dental prosthetics. Cosmetic procedures such as veneers, teeth whitening, or high-quality implants are not covered by public health insurance—we would be happy to advise you on these options individually.

People with Private Health Insurance (PKV)

Private patients are billed in full according to the GOZ. Depending on your plan, your private health insurance will reimburse 80–100% of the treatment costs. After your treatment, we will issue you a detailed invoice to submit to your insurance company.

Self-Pay Patients & IGeL Services

Certain services—such as professional teeth cleaning, high-quality ceramic restorations, or cosmetic treatments—are billed directly as individual health services (IGeL). You will be informed of all costs in advance and will give your express consent.

Transparency in Billing

We place great importance on transparent communication—especially when it comes to costs. Before any more extensive treatment, you will receive a detailed treatment and cost plan.

Fee Schedule for Dentists

Dental services are billed according to the Fee Schedule for Dentists (GOZ). It governs the fees for private patients, self-pay patients, and the copayment for patients with public health insurance. The service rate is calculated as follows: number of points × point value × adjustment factor. The current point value is 5.62421 cents (as of 2026). The adjustment factor ranges from 1.0 to 3.5—a factor of 2.3 is considered the standard rate.

To the official GOZ of the German Dental Association

Frequently Asked Questions

1How do I make an appointment?

Book directly through Doctolib on our website—24/7, with no waiting on hold. Please select the correct reason for your visit so we can schedule enough time for you.

2What should I bring to my first appointment?

Health insurance card and any existing dental X-rays.

3I'm afraid of the dentist. Can you help me?

Yes. We take dental anxiety seriously. Please feel free to talk to us openly—we’ll take as much time as you need, explain every step, and, if you’d like, use special relaxation techniques.

4Do you treat children as well?

Yes. We are happy to treat children ages 4 and up.

5How much does a professional teeth cleaning cost?

Professional teeth cleaning is a service not covered by statutory health insurance and is not reimbursed by it. Depending on the extent of the treatment, the cost ranges from 80 to 150 euros. Many private supplemental insurance plans cover the cost—check with your insurance provider.

6I'm enrolled in the public health insurance system—can I still take advantage of private supplemental benefits?

Yes. Many of our services—such as high-quality ceramic fillings, veneers, or teeth whitening—are available to patients with public health insurance who pay out of pocket. We provide a transparent cost estimate in advance.

7How does billing work for private patients?

After your treatment, you will receive an invoice based on the GOZ, which you can submit to your private health insurance provider. Please check your insurance policy to determine the reimbursement amount.

8Are there any parking spaces nearby?

There are numerous street parking spaces available around the office. There is also a paid parking lot directly across the street.